WHY IS KNOWALL MATRIX POWERFUL? RELIABLE? SAFE?
25+
YEARS OF EXPERIENCE
1000+
CUSTOMERS
99%
CLIENT RETENTION
Each of our clients have their unique library management system needs. We make sure our library software caters to their needs and helps them manage their library smoothly.
CATALOGUE
The catalogue feature in our integrated library system helps you successfully manage multiple resources formats:
- Print & digital resources
- Published and unpublished materials
- Books and encyclopaedia
- Journals & articles
- Loose-leafs & law reports
- Government publications
- E-books & e-journals
- Files & documents
- Knowledge & precedents
Our AutoCat function helps you quickly add catalogue records to your library system. It automatically downloads bibliographic records and images for you from Google Books, the COPAC libraries and specialist sources. AutoCat will help your users to identify the book and its media type easily.
Some of the other features in this module:
- Multi-Hierarchical Taxonomies – create your own authority lists for describing your content.
- Subject Indexing – assign as many appropriate subjects or keywords from your Taxonomies as you wish to titles.
- Templates – choose between the multi-purpose screen or templates. Create and edit your templates.
- Media – setup your own authority list of Media formats for the lookup list.
- Classification – store Classification headings and/or notations for your lookup list.
- Publishers – create your own authority list of Publishers for the lookup list.
- Document Links – link library titles to documents in your knowledge management collection.
- Hyperlinks – to e-books, web sites, web documents, e-journals etc.
- Full Text Searching – available for text and large text fields
- Copies and Holdings – keep track of individual copies and their holdings.
- Fully integrated with the other Modules.
- Labels – produce spine labels and book labels.
- Catalogue Reports – generator so you can easily run off reports.
- Supplier Address Book – allows you to keep details of multiple addresses, account numbers, contacts’ phone, fax, email etc. and hyperlinks to their web sites
WEB OPAC for DISCOVERY
- Switch off features you don’t want to use.
- Re-label fields.
- Re-order fields.
- Decide which fields you want to show to users.
- Control which fields are searched.
Our web OPAC is suitable for private catalogues in law firms, barristers’ chambers, government departments, and businesses, or for publicly facing catalogues. You can make your catalogue openly available or securely restricted. Choose to be a lending library or a reference only library.
Search easily with our Google-type search feature.
Simple search – with automatic truncation.
Advanced search – with phrase searching or Boolean logic.
Relevancy ranking and other sorting options.
Narrow search results by media, e.g. book, journal, CD, website, document.
Narrow search results by office, branch or campus.
Narrow search results by subject.
Narrow search results by author.
Select items for printing or exporting to citators.
You will get a very personalised experience in your account with these library system features:
- My saved searches.
- My favourites / book marks.
- My current loans.
- Self-renewals and returns.
- My reservations.
- My loans history.
- My alerts.
- My reviews.
- Select items to print or export to citators.
- My details.
All the above features are optional – you decide whether you want to offer them to users.
Web OPAC offers other functionalities such as:
- Images of the front cover or media icon.
- Hyperlinks to documents and web resources.
- User reviews.
- Automated emails to users about new titles.
- Check-out / Check-in pages for self-loans.
- ‘Ask me’ link to library staff.
- Library info page.
- New titles list.
USER MANAGEMENT
Our GDPR compliant integrated library software keeps all users’ data private and secure in compliance with UK and EU data protection laws.
We get you started by helping you import your users from Windows Active Directory or other central user registry into KnowAll Matrix.
As users come and go or change their details, KnowAll Matrix has the integration tools to automate these scenarios and help you maintain users efficiently and painlessly.
You will be able to manage your users efficiently with these additional features of our integrated library system:
- Add users.
- Import users.
- Bulk updates.
- Email users.
INSTALLATION
& SET-UP
Our application engineers will carry out your initial library software installation on the hosted platform (Microsoft Azure servers) or remotely on your servers. Access details will be given to you. There is no need to involve you or your IT staff while we do this for you.
Our installation service is included in your annual subscription price.
We will add your logo to your site and apply your colours as part of the set-up. If you want to change this later on you can either do it yourself via the Configuration Settings or ask us to do it for a small extra charge, agreed with you in advance.
FULLY MAINTAINED LIBRARY MANAGEMENT SYSTEM
We perform nightly back-ups of all your data in your integrated library system. Backups are encrypted in transit and at rest off-site.
We will apply new versions on your integrated library system as soon as they are available. This keeps you up-to-date with fixes, improvements and new features and functions.
Some integrated library software vendors charge for new versions. You’ll find that we’re different. New versions are included in your annual subscription and include:
- Fixes for errors – issued as patches if they are urgent.
- Improvements based on feedback from our clients.
- New features and functions suggested by our clients.
HELP & SUPPORT
Our support engineers are ready Monday to Friday during office hours (9.00 am to 5.00 pm) to answer your questions by email or phone. We use Enquire to keep track of your questions and make sure we get back to you promptly.
You can get answers to your questions at any time of the day by searching our dedicated KnowAll Matrix Help Centre. Each help topic has fully illustrated manual style content and some include an optional video. You can also leave comments to help us improve the content.
Our clients rarely leave us for another system. It’s because we listen and respond to your questions and take on board your feedback.
BOOK A FREE DEMO PRESENTATION
Let us show you how our library management system can fit your needs
SIGN UP FOR FREE 30-DAY TRIAL
Start using KnowAll Matrix today. No installation. No obligation. No fee.
ARE YOU READY TO DISCOVER MORE?
THESE ADDITIONAL MODULES OF KNOWALL MATRIX LIBRARY MANAGEMENT SYSTEM WILL MAKE A BIG DIFFERENCE TO YOUR LIBRARY ADMINISTRATION:
LOANS AND CIRCULATION
Our Access and Loans module replaces the traditional Circulation module. The module uses roles and permissions that you assign to your users so you control:
- Who sees which library and information resources in the web OPAC.
- Who can borrow print resources – by media type or controlled by other attributes like department or location.
- Who can access digital resources – to comply with your licence terms. You can control access to digital resources by:
- Geographical location.
- Vendor.
- Department.
- Type of user.
- Other attributes.
- Individual titles.
Our integrated library software provides circulation controls that you’d expect in a traditional library management system. You can set up lending policies too. More on these features:
- Loans – record loan of items to borrowers.
- Returns – record return of items to the library.
- Reservations – record reservations.
- Overdues – print or email overdue notices.
- Fines – default setup, can be ignored if not required.
- Choose Admin check-in/check-out or Self check-in/check-out or both options.
An important part of demonstrating use of your library is the ability to produce hard facts and figures about how your library is being used. KnowAll Matrix provides statistics on access and lending activity. There are also easy-to-use pre-configured reports ready to view, print or email to colleagues.
FINANCE AND
ACQUISITION
Keep track of the purchase and receipt of new resources. You can perform different tracking functions with KnowAll Matrix:
- Orders – record orders for new books and serials.
- Receipts – record goods received in bulk or one at a time.
- Invoices – record invoices and credit notes.
- Handle combined deal invoices.
- Print a report of items on order with a cost total.
- Print a report of items overdue to know what is outstanding.
- Chase suppliers for missing items.
- Match your suppliers’ statements to your invoices so you can verify receipt and payment of invoices in minutes.
- Year end – cancel or roll-over outstanding orders.
Use our Finance Report Generator to generate pre-configured expenditure reports quickly. This feature helps you to save time and allows you to review expenditure whenever you want. You can generate different types of reports:
- Weekly reports.
- Monthly reports.
- Quarterly reports.
- Financial year reports.
- Variance with budget.
- Actual and committed.
Based on the date parameter you choose:
- Order date.
- Invoice date.
- Date received.
Our integrated library system offers you budgeting and planning features which helps you to successfully manage and plan your library budget. Some benefits of this functionality:
- Easy budget allocation, including splitting costs.
- Flexible – you determine categories for breaking down expenditure.
- Estimating tool to help with forecasting.
- Get useful insights with pre-configured budget reports and forecasts.
Other features in the Finance and Acquisition module are:
- Fully auditable to comply with regulations.
- All finance is linked to each Copy.
- Integrates with the Catalogue Module – no need to re-key the title – easily move back and forward from title to finance records.
- Integrates with the Serials module to record invoices for subscriptions, serials and other recurring expenditure.
SERIALS
MANAGEMENT
Our serials module is quite flexible and allows you to change a pattern. This module offers:
- Subscription wizard – step by step wizard to help you set up new subscriptions.
- Renewals – instant renewals with a one-step procedure.
- Prediction of forthcoming issues.
- Review of subscriptions easily.
- Handling of services with different frequencies, e.g. monthly issues, quarterly bulletins and annual indexes.
- Add in extra supplements or ignore an issue.
- Track your subscriptions to claim late or missing issues from your suppliers.
- Suitable for complex legal serials.
Easily record receipt of subscription parts, journal issues and loose-leaf updates with our Quick Check-in feature.
The serials module is all about setting up subscriptions and then making sure you receive all the issues. It uses the Catalogue to hold the bibliographic and copy holdings and the Acquisitions and Finance Module to record the initial order and subsequent recurring invoices.
This full integration makes for a very streamlined workflow. You don’t need to duplicate information in different modules. It’s also much easier for library users to check a single catalogue for all titles no matter how they are purchased, i.e. they don’t have to check the catalogue and a serials holdings list.
The serials management feature helps you manage your subscriptions efficiently. Some of these features are:
- Review circulated copies easily and add new users to the appropriate copy.
- Print labels or circulation slips for received issues.
- Contents page functions.
- Email circulation lists to users.
- Automatic removal of deleted users.
- Transfer circulation list from one user to another.
BOOK A FREE DEMO PRESENTATION!
Let us show you how would this library management software fit your needs!
Our integrated library management software services that help you move smoothly to KnowAll Matrix
DATA CONVERSIONS
LIBRARY MANAGEMENT SYSTEM
We help you with the migration of data from your old library management system. We can handle data from other library management software packages as well as structured formats like Access databases, Excel spreadsheets, MARC 21 and XML. With our service you can save time and avoid spending many hours re-keying data.
We aim to minimise work disruptions with our efficient and fast data conversion services. Here are the stages involved:
Stage 1: Send quote and feasibility report
- You send a sample file or files of your data.
- We respond with a feasibility report.
- We send you a maximum price quote.
Stage 2: Pilot run
- You send us your data.
- You carry on working in your old system.
- We compile a data dictionary: matching every field in your old system to a field in KnowAll Matrix.
- We write your data conversion program and run it over your data.
- We carry out quality control checks.
- We deliver your data in your KnowAll Matrix system.
- You review and report back on anything you want to change.
Stage 3: System goes Live
- Immediately prior to the agreed delivery date, you send us your live data and we run your individual library data conversion program.
- We give you access.
- You are now up and running with your live data in your KnowAll Matrix.
If you purchase data conversion services we will help with project management. Using Teamworks tool, we set up a project with a pilot conversion and then a live conversion phase.
We have experience of helping over 500 clients transfer from their old system to one of ours. You will benefit from our tried and trusted processes and clear project management.
These prices are for guidance only. Your data will be assessed and we will provide a maximum price quote for your consideration before any work takes place.
- Catalogue: £685
- Additional modules: £685 per module
Prices shown do not include VAT (local taxes)
TRAINING AND CONSULTANCY SERVICES
LIBRARY MANAGEMENT SYSTEM
Ask us for training or consultancy at your premises in order to benefit from face-to-face interaction and hands-on practice.
We have standard training courses to cover the basics in each module you have purchased or bespoke training and consultancy days designed to meet your specific requirements.
Our one hour online sessions are great for top-ups or to help you with trouble shooting. To access these sessions all you need is an internet connected computer and an audio connection by phone or computer microphone. This is an inexpensive option. Sessions can be arranged at short notice.
WE ARE HERE FOR YOU
Our mission is to offer quality library management software that you can trust to help you do your job efficiently.
We love to hear your ideas and welcome your feedback. They help us improve our library management system for you. We look after our clientys from the very start ongoign
Our integrated library system meets all your library management needs
KnowAll Matrix integrated library system has specific software features that helps you manage your library resources easily. Autocataloguing, loans, reservations and reports are some of our features.
Our integrated library software is browser-based and fully-maintained for you with free upgrades or updates. We do the complete installation and set-up and you do not need to get your IT team involved. 99% of our customers rate us high in training, data conversion and customer services.
What does our integrated library system look like for users?
KnowAll Matrix makes it easy for your users to find resources whether they are searching for a specific resource or they are discovering what’s available in your collection.
The Core Integrated Library System
KnowAll Matrix is a fully integrated cloud library management system. Here’s what is included in the annual Software-as-a-Service (SaaS)
Catalogue
The catalogue feature in our integrated library system helps you successfully manage multiple resources formats:
- Print & digital resources
- Published and unpublished materials
- Books and encyclopaedia
- Journals & articles
- Loose-leafs & law reports
- Government publications
- E-books & e-journals
- Files & documents
- Knowledge & precedents
Our AutoCat function helps you quickly add catalogue records to your library system. It automatically downloads bibliographic records and images for you from Google Books, the COPAC libraries and specialist sources. AutoCat will help your users to identify the book and its media type easily.
Some of the other features in this module:
- Templates – choose between the multi-purpose screen or templates. Create and edit your templates.
- Media – setup your own authority list of Media formats for the lookup list.
- Classification – store Classification headings and/or notations for your lookup list.
- Publishers – create your own authority list of Publishers for the lookup list.
- Subject Indexing – assign as many appropriate subjects or keywords from your Taxonomy as you wish to titles.
- Document Links – link library titles to documents in your knowledge management collection.
- Hyperlinks – to e-books, web sites, web documents, e-journals etc.
- Full Text Searching – available for text and large text fields
- Copies and Holdings – keep track of individual copies and their holdings.
- Fully integrated with the other Modules.
- Labels – produce spine labels and book labels.
- Catalogue Reports – generator so you can easily run off reports.
- Supplier Address Book – allows you to keep details of multiple addresses, account numbers, contacts’ phone, fax, email etc. and hyperlinks to their web sites
Web OPAC
- Switch off features you don’t want to use.
- Re-label fields.
- Re-order fields.
- Decide which fields you want to show to users.
- Control which fields are searched.
Our web OPAC is suitable for private catalogues for schools, NHS, colleges, government departments, businesses, law firms and workplace libraries or for publicly facing catalogues. You can make your catalogue openly available or securely restricted. Choose to be a lending library or a reference only library.
Search easily with our Google-type search feature.
Simple search – with automatic truncation.
Advanced search – with phrase searching or Boolean logic.
Relevancy ranking and other sorting options.
Narrow search results by media, e.g. book, journal, CD, website, document.
Narrow search results by office, branch or campus.
Narrow search results by subject.
Narrow search results by author.
Select items for printing or exporting to citators.
You will get a very personalised experience in your account with these library system features:
- My saved searches.
- My favourites / book marks.
- My current loans.
- Self-renewals and returns.
- My reservations.
- My loans history.
- My alerts.
- My reviews.
- Select items to print or export to citators.
- My details.
All the above features are optional – you decide whether you want to offer them to users.
Web OPAC offers other functionalities such as:
- Images of the front cover or media icon.
- Hyperlinks to documents and web resources.
- User reviews.
- Automated emails to users about new titles.
- Check-out / Check-in pages for self-loans.
- ‘Ask me’ link to library staff.
- Library info page.
- New titles list.
User Management
Our GDPR compliant integrated library software keeps all users’ data private and secure.
We get you started by helping you import your users from Windows Active Directory or other central user registry into KnowAll Matrix.
As users come and go or change their details, KnowAll Matrix has the integration tools to automate these scenarios and help you maintain users efficiently and painlessly.
You will be able to manage your users efficiently with these additional features of our integrated library system:
- Add users.
- Import users.
- Bulk updates.
- Email users.
Installation and Set-up
Our application engineers will carry out your initial library software installation on the hosted platform (Microsoft Azure servers) or remotely on your servers. Access details will be given to you. There is no need to involve you or your IT staff while we do this for you.
Our installation service is included in your annual subscription price.
We will add your logo to your site and apply your colours as part of the set-up. If you want to change this later on you can either do it yourself via the Configuration Settings or ask us to do it for a small extra charge, agreed with you in advance.
Fully Maintained System
We perform nightly back-ups of all your data in your integrated library system. Backups are encrypted in transit and at rest off-site.
We will apply new versions on your integrated library system as soon as they are available. This keeps you up-to-date with fixes, improvements and new features and functions.
Some integrated library software vendors charge for new versions. You’ll find that we’re different. New versions are included in your annual subscription and include:
- Fixes for errors – issued as patches if they are urgent.
- Improvements based on feedback from our clients.
- New features and functions suggested by our clients.
Help and Support
Our support engineers are ready Monday to Friday during office hours (9.00 am to 5.00 pm) to answer your questions by email or phone. We use Enquire to keep track of your questions and make sure we get back to you promptly.
You can get answers to your questions at any time of the day by searching our dedicated KnowAll Matrix Help Centre. Each help topic has fully illustrated manual style content and some include an optional video. You can also leave comments to help us improve the content.
Our clients rarely leave us for another system. It’s because we listen and respond to your questions and take on board your feedback.
Not everything is listed – so ask us if you can’t see it !
Want a free 30-day free trial?
No obligation. No credit card required.
Additional modules you can choose
Our Access and Loans module replaces the traditional Circulation module. The module uses roles and permissions that you assign to your users so you control:
- Who sees which library and information resources in the web OPAC.
- Who can borrow print resources – by media type or controlled by other attributes like department or location.
- Who can access digital resources – to comply with your licence terms. You can control access to digital resources by:
- Geographical location.
- Vendor.
- Department.
- Type of user.
- Other attributes.
- Individual titles.
Our integrated library software provides circulation controls that you’d expect in a traditional library management system. You can set up lending policies too. More on these features:
- Loans – record loan of items to borrowers.
- Returns – record return of items to the library.
- Reservations – record reservations.
- Overdues – print or email overdue notices.
- Fines – default setup, can be ignored if not required.
- Choose Admin check-in/check-out or Self check-in/check-out or both options.
An important part of demonstrating use of your library is the ability to produce hard facts and figures about how your library is being used. KnowAll Matrix provides statistics on access and lending activity. There are also easy-to-use pre-configured reports ready to view, print or email to colleagues.
Loans and Circulations
Keep track of the purchase and receipt of new resources. You can perform different tracking functions with KnowAll Matrix:
- Orders – record orders for new books and serials.
- Receipts – record goods received in bulk or one at a time.
- Invoices – record invoices and credit notes.
- Handle combined deal invoices.
- Print a report of items on order with a cost total.
- Print a report of items overdue to know what is outstanding.
- Chase suppliers for missing items.
- Match your suppliers’ statements to your invoices so you can verify receipt and payment of invoices in minutes.
- Year end – cancel or roll-over outstanding orders.
Use our Finance Report Generator to generate pre-configured expenditure reports quickly. This feature helps you to save time and allows you to review expenditure whenever you want. You can generate different types of reports:
- Weekly reports.
- Monthly reports.
- Quarterly reports.
- Financial year reports.
- Variance with budget.
- Actual and committed.
Based on the date parameter you choose:
- Order date.
- Invoice date.
- Date received.
Our integrated library system offers you budgeting and planning features which helps you to successfully manage and plan your library budget. Some benefits of this functionality:
- Easy budget allocation, including splitting costs.
- Flexible – you determine categories for breaking down expenditure.
- Estimating tool to help with forecasting.
- Get useful insights with pre-configured budget reports and forecasts.
Other features in the Finance and Acquisition module are:
- Fully auditable to comply with regulations.
- All finance is linked to each Copy.
- Integrates with the Catalogue Module – no need to re-key the title – easily move back and forward from title to finance records.
- Integrates with the Serials module to record invoices for subscriptions, serials and other recurring expenditure.
Finance and Acquisition
Our serials module is quite flexible and allows you to change a pattern. This module offers:
- Subscription wizard – step by step wizard to help you set up new subscriptions.
- Renewals – instant renewals with a one-step procedure.
- Prediction of forthcoming issues.
- Review of subscriptions easily.
- Handling of services with different frequencies, e.g. monthly issues, quarterly bulletins and annual indexes.
- Add in extra supplements or ignore an issue.
- Track your subscriptions to claim late or missing issues from your suppliers.
- Suitable for complex legal serials.
Easily record receipt of subscription parts, journal issues and loose-leaf updates with our Quick Check-in feature.
The serials module is all about setting up subscriptions and then making sure you receive all the issues. It uses the Catalogue to hold the bibliographic and copy holdings and the Acquisitions and Finance Module to record the initial order and subsequent recurring invoices.
This full integration makes for a very streamlined workflow. You don’t need to duplicate information in different modules. It’s also much easier for library users to check a single catalogue for all titles no matter how they are purchased, i.e. they don’t have to check the catalogue and a serials holdings list.
The serials management feature helps you manage your subscriptions efficiently. Some of these features are:
- Review circulated copies easily and add new users to the appropriate copy.
- Print labels or circulation slips for received issues.
- Contents page functions.
- Email circulation lists to users.
- Automatic removal of deleted users.
- Transfer circulation list from one user to another.
Serials Management
Our integrated library software services that help you move smoothly to KnowAll Matrix
Data Conversions
We help you with the migration of data from your old library management system. We can handle data from other library management software packages as well as structured formats like Access databases, Excel spreadsheets, MARC 21 and XML. With our service you can save time and avoid spending many hours re-keying data.
We aim to minimise work disruptions with our efficient and fast data conversion services. Here are the stages involved:
Stage 1: Send quote and feasibility report
- You send a sample file or files of your data.
- We respond with a feasibility report.
- We send you a maximum price quote.
Stage 2: Pilot run
- You send us your data.
- You carry on working in your old system.
- We compile a data dictionary: matching every field in your old system to a field in KnowAll Matrix.
- We write your data conversion program and run it over your data.
- We carry out quality control checks.
- We deliver your data in your KnowAll Matrix system.
- You review and report back on anything you want to change.
Stage 3: System goes Live
- Immediately prior to the agreed delivery date, you send us your live data and we run your individual library data conversion program.
- We give you access.
- You are now up and running with your live data in your KnowAll Matrix.
If you purchase data conversion services we will help with project management. Using Teamworks tool, we set up a project with a pilot conversion and then a live conversion phase.
We have experience of helping over 500 clients transfer from their old system to one of ours. You will benefit from our tried and trusted processes and clear project management.
These prices are for guidance only. Your data will be assessed and we will provide a maximum price quote for your consideration before any work takes place.
- Catalogue: £685
- Additional modules: £685 per module
Prices shown do not include VAT (local taxes)
Training and Consultancy services
Ask us for training or consultancy at your premises in order to benefit from face-to-face interaction and hands-on practice.
We have standard training courses to cover the basics in each module you have purchased or bespoke training and consultancy days designed to meet your specific requirements.
Our one hour online sessions are great for top-ups or to help you with trouble shooting. To access these sessions all you need is an internet connected computer and an audio connection by phone or computer microphone. This is an inexpensive option. Sessions can be arranged at short notice.
We offer fair and transparent pricing
Our promise to you is a fair deal
- Fair pricing
- Quick response times
- To keep your system updated
- To keep your data backed up and secure
- To keep user data private & GDPR compliant
- To provide the training and support you need
- 30-day no obligation free-trial - no credit card needed
Contact us for a free trial or any other enquiry!
We're here to help!
Call us at
+44(0) 1273 386 849
Email @
info@baileysolutions.co.uk
Meet us @
Curtis House, 34 Third Avenue, Hove, BN3 2PD, United Kingdom
We're here to help!
Our support team
Call us at
+44(0) 1273 386 849
Email @
info@baileysolutions.co.uk
Meet us @
Curtis House, 34 Third Avenue, Hove, BN3 2PD, United Kingdom
Contact us for free trial, demo or any other enquiry!
