In this blog, we answer 5 key questions to ask library software suppliers about the conversion process, so you can...Read More
Why did you choose KnowAll Matrix?
KnowAll is designed by a former Law Librarian who has an in-depth understanding of the way law firms operate. This experience has resulted in a system which provides the functionality essential to effectively manage a firm’s resources. It is cloud based, intuitive and requires little training. Moreover it is constantly being updated and improved to reflect the changing nature of client’s requirements. Competitive pricing and the willingness of Bailey Solutions to work with us to help us achieve our goals also contributed to our decision
What problems were you having that prompted you to change library system?
Our previous library management system was expensive and not designed for the needs of a modern law firm. The complexity of the system made it difficult for new team members to understand and as a result it was not being used to full effect. We also required a more timely response to support queries.