Powerful Knowledge Management System

Leverage advanced knowledge management tool to efficiently collect, manage, share, and retrieve your firm’s most valuable knowledge documents. By implementing a structured and scalable knowledge management system, you empower practitioners to access critical information swiftly, reduce redundancy, and improve decision-making processes.

Enhance productivity and efficiency across your organisation by fostering a culture of knowledge sharing and collaboration. Ensure that your firm’s intellectual assets are easily accessible, securely stored, and optimised for seamless retrieval—transforming information into a strategic advantage that drives innovation and growth.

Knowledge Management Icon - KnowAll Matrix

Effective Knowledge Management Software

Knowledge Management Icon - KnowAll Matrix

Leverage advanced knowledge management solutions to efficiently collect, manage, share, and retrieve your firm’s most valuable knowledge documents. By implementing a structured and scalable knowledge management system, you empower practitioners to access critical information swiftly, reduce redundancy, and improve decision-making processes.

Enhance productivity and efficiency across your organisation by fostering a culture of knowledge sharing and collaboration. Ensure that your firm’s intellectual assets are easily accessible, securely stored, and optimised for seamless retrieval—transforming information into a strategic advantage that drives innovation and growth.

25

Years of Experience

20+

Countries

1000+

Happy Clients

99%

Client Retention

TOP

Choice for UK’s Legal Firms

Smart knowledge management

KnowAll Matrix is an ideal knowledge management solution for any knowledge manager to capture and quickly retrieve knowledge in any format. Easy to use, fast, and fairly priced tool is an excellent knowledge management solution to boost fee-earner productivity in your firm.

Streamline workflows: Simplify complex meta-data creation processes and boost efficiency with a user-friendly system designed specially for knowledge-base building.

Consistent data: Maintain record accuracy and data integrity using multi-hierarchical taxonomies for precise meta-tagging.

Speedy searching: Fee-earners can easily refine their search to quickly find relevant knowledge without having to use complex search algorithms or wade through hundreds of search results.

Vendor partnership: Listening to your needs is what makes KnowAll Matrix so successful. You want value for money, a continuously evolving solution and a knowledge management system that does what it promises. 

Seamless collaboration: Foster seamless collaboration across departments with innovative tools that ensure consistent knowledge capture and structured data management. 

Drive success: Empower your teams with innovative knowledge retrieval and ensure your firm maintains the edge in a competitive and fast moving market.

KnowAll Matrix - powerful Knowledge, Information and Library Software

What's said about us....

Legal Knowledge Manager among different resources: print, electronic, internal, external

Features in our knowledge management system:

Build your knowledge-base simply and easily!

Our knowledge management software is designed by a knowledge consultant for easy capture and management of knowledge – you don’t need to be a trained professional!

The solution includes:

  • A ready-to-use catalogue form with standard fields.
  • Create your own forms and templates for different purposes.
  • Unlimited custom fields to add your unique touch.
  • Endless large text fields to capture all the details.
  • Countless subjects to cover every angle.
  • Support for specialist taxonomies.
  • Create your own taxonomies for additional descriptors or tags.
  • Contributor forms so practitioners can easily submit their knowledge.
  • Link to documents in shared network folders or your document management system.

Boost practitioner productivity with One-Search Discovery

Facilitate collaboration and sharing of knowledge with our interface specially designed to help practitioners hone in on the knowledge to help them with their tasks, even when they don’t know what they are looking for. They can search and explore your knowledge base, no matter where they are – at home, in the office or out and about!

Features include:

  • Easy-to-use One-Search Discovery – no complex Boolean operators or search criteria required.
  • Quickly get fewer relevant results with Refine-by Filters. 
  • Present practice group or department resources on the Home page.
  • Multiple browse options.
  • Carousel of New Additions.
  • ‘Ask Me’ link to send a message to knowledge staff.
  • Badge and filter so users can easily spot online items.
  • Automatically re-sizes for computers, tablets or mobile phones.
  • Ready out-of -the-box but also easily configurable: change field labels, fields displayed, etc.
  • Choice of gadgets to display or hide.
  • Flexible notifications gadget.
The User Interface comes as a Site-wide Licence so you can share your knowledge base with unlimited users.  

Flexible licensing means you only pay for what you need

Our knowledge management software starts with:

  • One Admin Licence for knowledge managers.
  • Capacity for 10,000 knowledge documents.
  • Site-wide licence for users and contributors.

Add more Admin Licences when you place your order or later if you find you need more.

Likewise, add more document capacity in batches of 5,000 records as required.

It’s totally flexible!

Make it easy for your users to sign in so they get a better experience, and you get more informative usage statistics! 

Benefits include:

  • Remove obstacles to search and browsing your knowledge-base.
  • Users get access to My Account features like Save Searches and Favourites.
  • Users can be imported from Azure Active Directory – saving you time
  • More detailed usage statistics for you, so you can learn more!

There’s a small set-up fee but after that support for integration is included in your subscription.

Run management reports – a game-changer for knowledge managers!

  • Instant Insights: Quick access to reports on user engagement.
  • Time-Saving: Eliminates manual data crunching, freeing up time for more critical tasks.
  • Informed Decisions: Helps identify trends and make strategic choices for collection improvement.
  • Collection review: Identify items with up-and-coming or expired Review Dates.

This feature simplifies managing your knowledge-base, ensuring you have the information needed to serve your community better.

Migration Jitters? Don’t Be Afraid – We’ve Got You Covered!

We have helped more than 1,000 clients on their transformation journey,

So, let’s embark on an adventure and turn the page to greatness!” 📚✨ Just leave your contact details with us.

Knowledge Manager’s Best Friend 24/7!

We’re on a mission to create software that’s so intuitive, it’s like a walk in the park.

But in case you ever need a guiding hand, all our packages offer a complimentary Help Centre. Inside, you’ll find topics with fully illustrated step-by-step instructions that demystify knowledge management.

Learn at your own pace, one step at a time. No need to blow your budget with expensive training courses.

We promise to keep your data private and secure.

There is nothing to install on your computer or servers – simply use a browser. All major browsers supported. Requires an internet connected computer, laptop or mobile device. 

  • Cyber Essentials Plus Certification.
  • Hosted platform with ISO 27001 information security certificate.
  • GDPR Compliant.
  • Servers in a secure data centre located in the UK or Europe.
  • Monthly vulnerability tests carried out.
  • Mirrored servers.
  • Nightly backups off-site.
  • Bailey Solutions keeps you up to date with new releases.
  • Single database per client (not multi-tenanted).
  • Server up-time guaranteed @ 99.8%.
  • Meets WCAG 2.1 AA accessibility standards.

No IT required, no worries and no hassle.

Complimentary try-before-you-buy trial.

  • No payment or credit card details needed
  • No obligation
  • Simply register on this website using the form below.
 
After one month you either subscribe or stop using the software. See terms and conditions for free trials for more information.

Speak with our specialist to explore the needs of your knowledge centre, whether you have a clear idea or are seeking guidance. We are here to help.

Easy migration from your old knowledge system

For those concerned about migrating from an old knowledge management software to the KnowAll Matrix, rest assured, we’re here to support you from the very beginning. Whether your data needs conversion or not, our experienced team has successfully guided thousands of clients across various sectors through the transition process, each with its own unique requirements. We understand the apprehensions about system migration, but with our dedicated support and proven track record, you’ll find the move to our knowledgement management software much easier than anticipated. Trust us to make your switch smooth and hassle-free, allowing you to enjoy the benefits of our knowledge management system without worry.

  • Easier than you think
  • We take care of project management
  • We migrated over 1000 clients
Data Migration from old library, record, knowledge or information management system

Protecting your data, ensuring your trust

Comprehensive Security for Your Peace of Mind

At Bailey Solutions, safeguarding your data is our top priority. We adhere to strict data protection standards, ensuring that your information is secure at every level. From robust encryption methods to regular security audits, we are committed to protecting your privacy and maintaining the trust you’ve placed in us.

CONTACT US TODAY

Let’s start a conversation about your needs today. You can try the powerful and easy-to-use KnowAll Matrix with no obligations, no commitment, no installation


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About Us

At Bailey Solutions Ltd., we revolutionise library, knowledge and informational management for legal, business, government, community and other sectors. Founded by Penny Bailey, our company has 25 years of expertise, beginning with PenLib, a system created to address the high cost and complexity of existing library software. What started as a personal tool quickly became indispensable for other librarians, marking the start of Bailey Solutions. Today, Bailey Solutions is a part of Lucidea family offering affordable solutions for small and medium libraries and knowledge centres. 

Our Mission

Our mission is to empower information professionals with intuitive, efficient, and affordable software solutions. We support the crucial role of libraries and knowledge centers in education, research, and community development. Our flagship products, the Simple Little Library System (SLLS) and KnowAll Matrix, are designed to meet diverse needs with modern, user-friendly features.

Customer-Oriented Approach

We are deeply committed to our clients, continually integrating their feedback into our software. Our Software-as-a-Service model ensures regular updates based on popular demand. We offer a transparent, fair approach with no hidden costs, no obligation trials, and easy-to-use systems. Our support team is renowned for its responsive and compassionate service, always ready to assist.

In recognition of our exceptional service, Bailey Solutions was honoured with the BIALL award in 2022. This accolade highlights our dedication to providing outstanding support and our commitment to helping librarians achieve their goals efficiently and effectively.

Penny Bailey Winning an award on BIALL Conference