I have written another blog on the importance of Single Sign On for improved library services. The key lesson I explained there is that by removing obstacles to lawyers signing in, they will benefit from trouble-free and faster access to legal library resources. While library staff will spend less time on access and password issues and more time on helping lawyers with research or other value-added services. When lawyers are logged in, the system can collate useful data to feed management reports. More information in management reports, in turn, means library managers are more informed when making strategic decisions about your library service. It’s a win-win all around.
Once the lawyer is logged in seamlessly using Single Sign-On, the legal library management system should provide a personalised user experience. For example, users should have access to a My Account feature where they can view their saved searches, favourites, current loans, loan history, reservations, subject alerts, reviews and other personalised data. This aspect of library automation software ensures that users can easily refer back to resources they have used before and get alerts about new resources added to the collection that are relevant to their work. The user experience can be further enhanced if the lawyer could access to department or practice group content that is relevant to them.
Unlimited multi-hierarchical taxonomies are a particularly important feature to look for in your library management system. They are important because legal libraries often need multiple descriptors for legal information resources. Most library systems will offer a subject taxonomy, but check to see if you can create other taxonomies to describe your collection. If you catalogue hardcopy items, digital works, and unpublished knowledge documents or files in your library management system, you should add further descriptors so lawyers can find items by practice groups or departments, types of legal work, industry sectors, or legal entities. Make sure your system has this flexibility.
Ensuring that your legal library has access to the latest features is an important part of any Library automation software package. A supplier that provides frequent updates installed by them at no extra cost is the ideal way to go, as you don’t have to wait long for fixes or bug squashing and they can also respond promptly to requests for modifications and new functions. With frequent updates, your library management software will always be up-to-date and you can ensure your legal library system is working optimally with the most recent version of the software available.
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