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How can KnowAll Matrix enhance and empower your research and information service?

KnowAll Matrix, developed by Penny Bailey, a UK legal information professional, is transforming how information services operate. This blog post, based on the recent LIM article, delves into the standout features of KnowAll Matrix. Read on to discover why this solution is a must-have for your information service. 

Enhancment of the information retrieval

Why KnowAll Matrix?

KnowAll Matrix is more than just another library management system. It’s a comprehensive solution designed to meet the complex needs of your research and information centres. Launched in 2020, this browser-based system supports all traditional information management functions. 

We all expect more from our tech solutions and KnowAll Matrix delivers. It excels in managing online/electronic resources, providing integrated access to both print and digital assets, ensuring immediate visibility of all your subscription resources. 

KnowAll Matrix Information Retrieval

Key features and benefits

  • User-Friendly Interface: KnowAll Matrix offers a user-friendly interface that simplifies searches. Users can access both print and digital resources through a single search, making information retrieval quick and efficient. This feature is essential for information services aiming to minimise search time and maximise productivity. 
  • Multi-Hierarchical Taxonomies: The system supports multi-hierarchical taxonomies, accommodating various classification schemes. This flexibility is particularly beneficial for legal libraries managing complex collections of legal and business materials. 
  • Single Sign-On (SSO): Integration with platforms like Okta and Microsoft Azure Active Directory ensures secure, one-time logins. SSO enhances security and improves user experience by reducing password fatigue and administrative burden. 
  • Advanced Resource Management: KnowAll Matrix excels in managing electronic resources, from selection and acquisition to licensing and access. The system automates many aspects of electronic resource management, ensuring compliance and efficient use of resources. This is crucial for services handling a vast array of digital information assets. 
  • Customisation and Flexibility: The platform allows extensive customisation, supporting additional taxonomies and practice group-specific resources. This adaptability ensures that KnowAll Matrix can meet the unique needs of any information centre. 
  • Contract Management: Introduced in January 2024, the new contracts tab helps libraries manage subscriptions to both print and electronic services efficiently, ensuring that no renewal deadlines are missed. 

Real-world applications and success stories with KnowAll Matrix

KnowAll Matrix is designed to unlock organisational knowledge silos, making your information assets searchable and visible. By providing a single place for managing, finding, and sharing knowledge, KnowAll Matrix ensures that information is available anywhere, anytime. This capability is vital for information services that require efficient knowledge management applications. 

For example, in law firms, people need quick and easy access to information, whether it’s in published or unpublished sources. The demand for information is not diminishing, in fact, the requirement to source relevant information with minimum effort is the key to profitability. Inefficiently organised network folders can lead to a multitude of issues for a law firm. 

Don’t just take it from us – check out our case studies! Law firms, membership organisations, and other corporate entities using KnowAll Matrix report significant improvements in their operations. The system’s ability to handle both traditional and electronic resources in a unified manner has made it a vital tool for large information and research centres. 

Comprehensive Information Retrieval with KnowAll Matrix

Find out more about KnowAll Matrix

KnowAll Matrix stands out as a powerful tool designed to future-proof corporate, government, and legal libraries and information centres. Its combination of traditional library management capabilities with advanced electronic resource management makes it an indispensable asset for any information professional. 

For a deeper dive into the transformative features of KnowAll Matrix and how it can benefit your library and information service, read the full journal article by Penny Bailey, published in Legal Information Management.

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